Privacy Policy

1. Who we are

Colonnade is operated by Amelia McDonald, trading as Colonnade ("we", "us", "our"). We provide Google Ads management, website design, and lead generation services to businesses in the property sector.

For the purposes of UK data protection law, Colonnade is the data controller. You can contact us at amelia@colonnadestudio.com.

2. What data we collect

When you submit an enquiry through our contact form, we collect:

• Name
• Email address
• Phone number (optional)
• Company name (optional)
• Service of interest
• Monthly advertising budget (where applicable)
• Description of your project
• How you heard about Colonnade
• UTM parameters and Google Click ID (gclid) if you arrived via a paid advertisement — used for conversion tracking

We also collect standard server logs (IP address, browser type, pages visited) as part of normal website operation. These are handled by our hosting provider.

3. Why we collect it and our legal basis

We collect enquiry data to:

• Respond to your enquiry and determine whether we are a good fit to work together
• Contact you to discuss your project if you have indicated interest
• Attribute paid advertising spend to conversions (UTM / gclid data)

Our legal basis for processing this data is legitimate interest — responding to a business enquiry you have voluntarily submitted. Where we process data for analytics purposes (see Section 6), we rely on your consent.

4. How long we keep it

Enquiry data is retained for up to two years from the date of submission. If you become a client, relevant contact data is retained for the duration of the engagement and for up to six years thereafter in accordance with UK tax and accounting requirements. You may request deletion at any time (see Section 8).

5. Who we share data with

We use a small number of trusted third-party services to operate this website. Each acts as a data processor on our behalf:

We do not sell your data, share it with advertisers, or transfer it to any other third parties.

6. Cookies

We use the following types of cookies:

You can manage your cookie preferences at any time using the "Manage" link in the cookie banner, or by clearing your browser cookies.

7. Your rights

Under UK GDPR and the UK Data Protection Act 2018, you have the right to:

• Access: Request a copy of the personal data we hold about you.
• Rectification: Ask us to correct inaccurate or incomplete data.
• Erasure: Request that we delete your personal data, subject to any legal retention obligations.
• Restriction: Ask us to pause processing of your data in certain circumstances.
• Portability: Receive your data in a structured, machine-readable format.
• Object: Object to processing based on legitimate interest. We will stop unless we have compelling legitimate grounds.
• Withdraw consent: Where processing is based on consent (analytics cookies), you may withdraw at any time without affecting the lawfulness of prior processing.

To exercise any of these rights, email us at amelia@colonnadestudio.com. We will respond within 30 days. You also have the right to lodge a complaint with the Information Commissioner's Office (ICO).

8. Changes to this policy

We may update this policy from time to time. The "last updated" date at the top of this page reflects the most recent revision. Continued use of the website after a change constitutes acceptance of the updated policy.

9. Contact

For any data protection queries, contact us at amelia@colonnadestudio.com.